January 31, 2019
Contact: Tim Martindale Jr, Director
Pacific County Communications
(360)875-9340 or firstname.lastname@example.org
South Bend, Washington – Pacific County Communications provides media reports to media outlets and a 24 hour call log on the Pacific County Sheriff’s Office website. These reports are then published in local newspapers and online. Citizens of Pacific County then use these reports to make themselves aware of what types of emergencies are occurring in their neighborhoods.
Pacific County Communications utilizes a Computer Aided Dispatch (CAD) system and Records Management System (RMS). This system is used in tracking calls for service, law records, jurisdictional information and geographic information systems (GIS) data that is associated with addresses. Within the CAD system, the GIS data had not been updated in several years and had become outdated. The media report and the 24 hour call log is derived from this system.
November 12, 2018 Pacific County Communications conducted an upload of new GIS data. Immediately following the upload it was discovered that several problems had occurred. These problems included a lack of location information on the media report, a lack of location information on the 24 hour log and duplicate case numbers for law enforcement calls for service. These problems were identified and contact was made with the Pacific County Communications GIS Specialist, Systems Administrator and the CAD vendor.
Over the past several months research has been conducted in order to identify what the cause of the problems are. At this time the root of the issue has been identified and discussions surrounding how to rectify this issue have been ongoing. There is optimism that this will be completed soon. Director Martindale states “This has been a long process but I feel there is light at the end of the tunnel. We continue to work on this issue diligently so that we can continue to offer this service for the benefit of our citizens and communities.”